Capita PLC, a well-established British business process outsourcing and professional services company, was looking to enhance its onboarding process. The vision was 'Capita Onboard', an application designed to streamline the onboarding experience for new employees within large organisations.
Large companies often face challenges when bringing in new talent. The onboarding process can be cumbersome, filled with checklists, and prone to oversight. There was a need for a solution that would consolidate these tasks and make the process seamless for both HR teams and the new employees.
A user-centric approach was essential. The application needed to be intuitive for the end-user, yet robust enough to handle the onboarding of hundreds, if not thousands, of employees simultaneously without performance issues. .
Architectural Development for Capita Onboard
Started with a blueprint that reflected both the requirements laid out by Capita and the best practices in software development. The architecture was designed to be robust, scalable, and adaptable, given the evolving onboarding requirements.
Backend Services
Designed and developed backend services that could handle large volumes of data, ensuring that the application remained responsive and efficient. These services were seamlessly connected with frontend elements, ensuring a consistent user experience.
Team Leadership and Mentoring
Guided the development team through the various stages of the project. This involved delegating tasks, overseeing code quality, and ensuring that the team stayed aligned with the project's overarching goals. As a hands-on lead, I remained approachable, helping troubleshoot challenges the team faced.
Stakeholder Engagement
Maintained open channels of communication with Capita's stakeholders. By understanding their vision and feedback, necessary adjustments to the project's trajectory were made. Regular updates, presentations, and discussions ensured that the application remained aligned with Capita's organisational needs.
As the tech lead, I drafted the foundational architecture for Capita Onboard. My approach was hands-on, delving into coding tasks while also leading the development team. By prioritising usability and ensuring efficient backend services, we made strides in creating an application that would fundamentally simplify the onboarding process. Constant interaction with stakeholders further refined our direction, tailoring our efforts to their precise needs.